Printing and scanning services are available to all library users with a valid University of St. Thomas ID card. Printing must be paid in advance through the PaperCut system. Learn more about how to print at UST below. For additional assistance, please visit the library service desk.
Printing Costs
- Black & White: $0.05 per page
- Color: $0.10 per page
All printing charges are deducted from your PaperCut account balance.
Payment & Access
- A UST ID card is required to print
- Funds must be added before printing using PaperCut
- Printing will not be available without sufficient balance
Printing Refund Policy
Technical Issues
If a printing problem occurs due to equipment malfunction (such as paper jams, low ink, or system errors), library staff may assist by reprinting your document at no additional cost.
User Errors
Refunds are not issued for mistakes made by users, including:
- Selecting color instead of black & white
- Printing single-sided instead of double-sided
- Printing incorrect pages or documents
Account & Payment Issues
If you experience problems adding funds to your PaperCut account, please contact the Business Office:
- Email: businessoffice@stthom.edu
During the investigation of any payment issue, your printing account may be temporarily disabled.
Account Expiration Policy
- Printing funds expire after 12 months of inactivity
- Inactive accounts are deleted once per year by the Business Office
- This policy applies to all library users, including both enrolled and unenrolled patrons